Mahalo Card Frequently Asked Questions

Question: How do I set up my account online?
Answer: Follow the steps below to create a Mahalo Card account online.
How do I print my reward?
Answer: Follow the steps below to print your coupon! Please make sure your printer has ink and is turned on before pressing print. If you feel like you may run the risk of having an issue, wait and print it when you come in.
Question: No Printer?
Answer: No problem. Come into Papaya’s print it from our kiosk.
Question: Who do I contact if I’m having issues with my Mahalo card or coupon?
Answer: Direct your questions to or call (808) 823-0190 and we will be happy to help you!

Click here to go to the third party site

Or scroll down for more detailed instructions


Below is what the third party site looks like:


screenshot_mahalo_cardIf you are setting up your online account for the first time, this is what you see on the subsequent screens after you have entered your Mahalo Card # on the first screen (see above).

Enter your Email address and create a Password for your online account.




Once logged in click on “My Points & Rewards Tracker” to print your coupon or review your points summary.


On this screen click on the purple “Track Awards” button.

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Click here to go to the third party site now to Manage your account or Print your coupon.

You will be leaving the Papaya’s Site when you click the above link